Built for estate agents who need practical AI, not more software noise.
The Digital Estate Agent helps estate and letting agents use AI automation in a way that fits real agency work: compliance chasing, landlord updates, tenant communication, contractor coordination, prospecting, and business generation.
Designed by a letting agent, not an IT developer.
The Digital Estate Agent was founded by Ian Thomas, a UK property professional with over 15 years of estate agency and lettings experience.
After years working inside branch operations, lettings management, compliance-heavy environments, and landlord-facing roles, Ian saw the same problem repeating across the industry: agencies were busy, admin-heavy, and under pressure, but most technology still failed to properly support the people doing the work.
The aim is simple: use AI and automation to reduce repetitive admin, improve follow-up, strengthen audit trails, and help agents spend more time on the work that actually grows the business.
Make agency automation useful, understandable, and commercially valuable.
AI should not feel abstract or complicated. It should help with the jobs agents already understand: chasing certificates, following up with landlords, tracking opportunities, creating audit logs, preparing messages, and keeping work moving without relying on memory, spreadsheets, or manual reminders.
Practical first
Every workflow is designed around day-to-day agency tasks, not abstract AI theory.
Human-approved
Automation should support agency teams, not remove control from them.
Compliance-aware
Workflows are built with audit trails, clear communication, and regulatory pressure in mind.
Commercially focused
The goal is to save time, reduce missed follow-ups, improve service, and help agencies win more business.
AI systems for the jobs estate agents actually need done.
The Contractor
A compliance automation assistant for property managers. It helps manage certificate renewals, contractor instructions, tenant access, landlord approvals, remedials, and time-stamped audit records.
The Shadow
A business generation assistant for estate agents. It helps identify on-market opportunities, track prospecting activity, reactivate historic clients, and support timely, structured outreach.
Want to see how AI could fit your agency?
Book a conversation about your current workflow, your admin bottlenecks, and where automation could save time or create new business opportunities.